Paykio

Get in touch

We have a single inbox, and a real person checks it. Use it for charges, keys, broken links and refunds.

Our address

[email protected]

Expect an answer within one business day.

What to put in your message

  • Your order reference, from the payment page or the e-mail. With it, we find the order at once.
  • No reference to hand? Give us the charge date and amount.

Things we can sort out

  • A key that never came, or one you have lost.
  • A charge you do not know on your statement.
  • Refunds. The refund policy lists when one applies.
  • A payment link that ran out or has been used already.

Questions for the store

Ask the store you bought from about the software: its features, what it runs with, and how to set it up. We only handle the payment and send the key. We do not make the products.

Mailing address

registered postal address — to be supplied by the operator